FAQ's
The coffee scrub is for all type skin?⠀
Yes! ⠀
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Can I use the coffee scrub for my face?⠀
We do not recommend it as this scrub contains products that can cause a different reaction on the skin of the face, since we all have different types of skin. Even when all the products we use are organic and natural.⠀
⠀
Can I use the coconut soap for my face?⠀
Yes, but we do not recommend using it as a daily facial cleanser. Why? Because we all have different types of skin and we can cause different reactions like, pimples, greasing or drying the skin.⠀
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How I can get in contact with you?⠀
You can email us at info@ellabyjanitza.com⠀
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Do these products have chemicals of any kind? ⠀
No. All our products are cruelty free, gluten free, paraben free and sulfate free. ⠀
⠀
How long before I can receive my order? ⠀
The normal processing time for orders is 72 hours during business hours (Monday- Friday) Due to COVID-19 protocols, please allow additional time for processing orders. ⠀
⠀
After your order has been shipped, delivery time within United States is 4-7 business days. ⠀
⠀
Ella by Janitza is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, our ground transportation strikes or delays.
Yes! ⠀
⠀
Can I use the coffee scrub for my face?⠀
We do not recommend it as this scrub contains products that can cause a different reaction on the skin of the face, since we all have different types of skin. Even when all the products we use are organic and natural.⠀
⠀
Can I use the coconut soap for my face?⠀
Yes, but we do not recommend using it as a daily facial cleanser. Why? Because we all have different types of skin and we can cause different reactions like, pimples, greasing or drying the skin.⠀
⠀
How I can get in contact with you?⠀
You can email us at info@ellabyjanitza.com⠀
⠀
Do these products have chemicals of any kind? ⠀
No. All our products are cruelty free, gluten free, paraben free and sulfate free. ⠀
⠀
How long before I can receive my order? ⠀
The normal processing time for orders is 72 hours during business hours (Monday- Friday) Due to COVID-19 protocols, please allow additional time for processing orders. ⠀
⠀
After your order has been shipped, delivery time within United States is 4-7 business days. ⠀
⠀
Ella by Janitza is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, our ground transportation strikes or delays.